Scope of Red Hat Support
Red Hat, Inc. can only provide installation assistance to customers who have purchased an Official Red Hat Linux boxed set and/or an official Red Hat OEM partner kit. If you have obtained Linux from any other company, you must contact that company for support. Other companies include:
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Macmillan
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Sams/Que
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Linux Systems Labs (LSL)
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Mandrake
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CheapBytes
Additionally, Red Hat Linux obtained via any of the following methods does not qualify for support from Red Hat:
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Red Hat Linux PowerTools Archive
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Downloaded via FTP on the Internet
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Included in a package such as Motif or Applixware
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Copied or installed from another user's CD
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A CD-ROM (or CD-ROM set) included in a Linux book or other publication.
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